Privacy Policy — RitaStott.com

Last updated: November 2025

RitaStott.com (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal data is handled safely, lawfully, and transparently. This policy explains what information we collect, how we use it, and the rights you have under UK GDPR.

1. Who We Are

RitaStott.com is owned and operated by Rita Santos Stott.
If you have any questions about this policy or how we use your data, email:

Email: rita@ritastott.com
Website: https://RitaStott.com

2. What Data We Collect

We may collect and process the following information:

Information you give us directly

• Your name
• Email address
• Phone number (if you contact us)
• Business name
• Any details you submit through contact forms
• Information you share when booking a call, event, or service
• Messages or communications you send to us

Information collected automatically

• IP address
• Browser type and device information
• Pages visited and time spent on the website
• Cookies and tracking technologies (see section 8)

Information from external sources

• Payment information from Stripe, PayPal, or other processors (we do not see card numbers)
• Social media interactions, if you choose to contact us through those channels

3. How We Use Your Data

We may use your information to:

• Respond to enquiries
• Provide services you request
• Process payments
• Send confirmations, updates, or support messages
• Improve our website, services, and user experience
• Notify you of changes to services
• Send newsletters or marketing communications (only with your consent)
• Keep records for legal, financial, and accounting purposes

We only collect and use data where we have a lawful basis, such as:
• Your consent
• Contractual necessity
• Legitimate interest
• Legal obligation

4. Sharing Your Information

We may share limited data with trusted third parties that support our services, such as:

• Website hosting providers
• Email service providers
• Scheduling tools (e.g., Calendly)
• Payment processors
• Analytics tools (e.g., Google Analytics)

These providers only process your data on our instructions and must comply with UK GDPR.

We will never sell, rent, or trade your data.

5. International Transfers

Some service providers operate outside the UK/EEA.
When this occurs, we ensure appropriate safeguards are in place such as:

• Standard Contractual Clauses (SCCs)
• Data processing agreements
• UK GDPR–compliant transfer mechanisms

6. Data Retention

We only keep your personal data for as long as necessary, typically:

• Enquiry data — up to 12 months
• Client records — up to 7 years for legal, tax, and accounting purposes
• Emails — until manually deleted
• Marketing lists — until you unsubscribe

7. Your Rights (UK GDPR)

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict processing
• Object to processing
• Withdraw consent at any time
• Request data portability

To exercise any right, email us at Rita@ritastott.com.

If you are unhappy with how we handle your data, you can complain to the ICO:
www.ico.org.uk

8. Cookies & Tracking

We use cookies for:

• Website functionality
• Analytics
• Performance improvements
• Remembering your preferences

You can control cookies through your browser settings or decline non-essential cookies via our cookie banner.

9. Changes to This Policy

We may update this policy from time to time.
The latest version will always be available on this page.